As a WatchGuard beta tester, our expertise in the field of cybersecurity is in high demand. We provide practical input to help make future IT security technologies even better. We are proud of this and are one of only a handful of partners selected for this role. This is further proof of our expertise, not just when it comes to securing your IT systems.

Your to-do list and checklist now directly in the CRM SmartWe App Store: With our new to-do and checklist for the CRM SmartWe, you get 2 in 1: You can record the necessary to-dos directly in the respective record, organize subtasks via drag & drop, and visually track progress. In addition, you can focus your day with your own to-do list or checklist, so that you stay in control of your day – and not the other way around.

Cybersecurity in the age of AI presents new challenges for businesses. In this webinar, in collaboration with WatchGuard, we’ll show you how AI-powered cyberattacks work and why traditional IT security is no longer sufficient. The focus will be on MDR, holistic protection strategies and practical approaches to enhancing digital resilience within modern business structures.

Here you’ll find a comprehensive insight into just how much more enjoyable, efficient and organised your working life becomes when you finally take the leap from Excel spreadsheets to a professional CRM system. Instead of spending hours searching for lost email threads or scattered contact details, all information relating to customers, members, partners or projects is available in one central location. Contact history is documented in full, tasks, appointments and projects can be clearly tracked with a 360° overview, and everyone in the team has immediate access to up-to-date data – regardless of whether they’re working in the office, from home or on the move.

Our gid microservices have been awarded the ‘Software Made in Germany’ seal of quality! Find out how our German solutions, with secure interfaces and flexible integration, can make your CRM, DMS and marketing processes – and, above all, your business processes – more efficient, GDPR-compliant and future-proof. Discover the benefits of our microservices and make your business software fit for the future.

Putting CX and CRM into practice – there is a comprehensive book on this subject by Lars Brodersen, to which gid GmbH was pleased to contribute a guest article. It features practical tips and examples from various fields of application, drawing on the expertise of specialists from a wide range of backgrounds. A superb CRM guide and a real must-have.