gid GmbH

Digital Maturity Assessment: Just how future-proof is your business really?

Our digital maturity assessment shows you straight away how your business is performing and whether it should switch to a professional system or upgrade. You’ll see the results straight away and can then choose to get in touch with us for a no-obligation, free chat with our experts.

By |2026-08-12T08:57:22+00:00May 12, 2026|Digitalization|Comments Off on Digital Maturity Assessment: Just how future-proof is your business really?

gid GmbH as a guest contributor to the book “Practical Applications of CX and CRM”

Putting CX and CRM into practice – there is a comprehensive book on this subject by Lars Brodersen, to which gid GmbH was pleased to contribute a guest article. It features practical tips and examples from various fields of application, drawing on the expertise of specialists from a wide range of backgrounds. A superb CRM guide and a real must-have.

By |2026-08-12T09:05:05+00:00March 11, 2026|CRM Software, Digitalization|Comments Off on gid GmbH as a guest contributor to the book “Practical Applications of CX and CRM”

CRM SmartWe: Image Carousel in the SmartWe App Store

Our Image Carousel app for the SmartWe CRM is now available for direct download in the SmartWe App Store, so you can start storytelling right away. Whether before-and-after images, documentation, detailed shots, or location photos – you can get started directly in the CRM on your tablet while on the go.

By |2026-08-12T09:05:03+00:00March 10, 2026|Digitalization|Comments Off on CRM SmartWe: Image Carousel in the SmartWe App Store

CRM Practice Talk: Visualizing CRM Data on a Digital Map

From CRM practice: CRM data can do more than just sit in tables and dashboards. When visualized on a digital map, clear patterns suddenly emerge: Where are your strongest markets? Where are untapped potentials? And which regions deserve more sales attention?

By |2026-08-12T09:05:00+00:00February 16, 2026|Digitalization|Comments Off on CRM Practice Talk: Visualizing CRM Data on a Digital Map

New: To-do list directly in the CRM

The To-Do List for the CRM CAS genesisWorld and the cloud CRM SmartWe is an add-on for the CRM systems of CAS Software AG and a valuable extension for CAS genesisWorld and SmartWe. Other apps without integration into customer projects become unnecessary. Our update-safe apps, widgets, and add-ons are generally version-safe. Look forward to this helpful improvement for your entire team.

By |2026-08-12T09:05:56+00:00February 6, 2026|Digitalization|Comments Off on New: To-do list directly in the CRM

Optimally solving IT challenges in 2026

Rising business demands leave no room to postpone your IT challenges in 2026. We will tackle them together with you. In a seven-week information series, we work through the affected areas and provide valuable tips and insights to help you finally master your IT challenges in 2026—so your company can succeed.

By |2026-08-12T09:06:22+00:00January 13, 2026|Digitalization|Comments Off on Optimally solving IT challenges in 2026

Benefit from real CRM price advantages until December 19, 2025

Until December 19, 2025, you can benefit from very attractive price advantages when starting with the CRM CAS genesisWorld or upgrading to the Premium or Platinum Suite Edition – including AI applications and access to the training center.

By |2026-08-12T09:08:57+00:00November 26, 2025|Digitalization|Comments Off on Benefit from real CRM price advantages until December 19, 2025

Digital Forum CRM – free online: Friday 24 October 2025

Your customers’ enquiries land in your inbox – and without any further action on your part, they are automatically recognised, categorised and forwarded to the right person in the team. This is precisely where business process automation comes into its own.

By |2026-08-12T09:09:22+00:00October 20, 2025|Digitalization|Comments Off on Digital Forum CRM – free online: Friday 24 October 2025

Ransomware cyberattacks: No organisation is too small.

Cybercrime doesn’t just affect large corporations. Small and medium-sized enterprises, in particular, are increasingly becoming the target of ransomware attacks. This is because a company’s profile is completely irrelevant to cybercriminals.

By |2026-08-12T09:09:44+00:00October 10, 2025|Digitalization|Comments Off on Ransomware cyberattacks: No organisation is too small.
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