Integrating SAP Business One and CRM

The solution connects and integrates data from both applications within the CRM system. The result is end-to-end customer processes and a 360° view of the customer, complete with digital customer files based on CRM and ERP data. Users can enjoy the benefits of both systems within the CRM software.

With the SAP Business One Connector for CAS genesisWorld, all key ERP information is available to you in your CRM at all times. The interface synchronises all essential master data such as companies, contacts and products. Your sales team can access documents and sales figures even whilst on the move, without an internet connection (additional modules may be required).

Open items can be displayed, for example, during a telephone call.

Key features of the solution

  • German and English user interface
  • Mapping of all SAP partner roles in the CRM system

  • Customer dashboards, group and network views.
  • Cross-cutting data (organisation, division) in a single CRM record.
  • Mapping of multidimensional account management structures.

Available CAS genesisWorld versions for specific sectors

Benefits & advantages

You are an expert in your sector and thoroughly familiar with the day-to-day requirements and necessary work processes – we are experts in the CRM market. Together with you, we design a bespoke solution tailored to your company’s future-proof strategy. The sector-specific modules for the genesisWorld CRM from CAS Software AG help us to tackle your specific tasks.

Synchronization & Integration
in CAS genesisWorld

SAP Business

Kunden / Lieferanten

Kunden / Lieferanten

Ermittlung und Synchronisieurung von Anfahrtspauschalen in CAS genesisWorld.

Ansprechpartner

Ansprechpartner

Abgleich der Ansprechpartnerinformationen. Einzelne Ansprechpartner im CAS genesisWorld können übertragen werden.

Anfahrtspauschalen

Anfahrtspauschalen

Ermittlung und Synchronisieurung von Anfahrtspauschalen in CAS genesisWorld.

Umsätze

Umsätze

Ermittlung und Synchronisieurung von Anfahrtspauschalen in CAS genesisWorld.

Offene Posten

Offene Posten

Ermittlung der offenen Posten.

Auftragsakten

Auftragsakten

Aufträge werden als CAS genesisWorld Projekte Typ „Auftrag“ angelegt. Alle Belege werden zu diesem Projekt verknüpft.

Customers / Suppliers

Customers / Suppliers

Identification and synchronisation of call-out charges in CAS genesisWorld.

Contacts

Contacts

Reconciliation of contact details. Individual contacts in CAS genesisWorld can be transferred.

Travel Allowances

Travel Allowances

Identification and synchronisation of travel allowances in CAS genesisWorld.

Turnover

Turnover

Identification and synchronisation of travel allowances in CAS genesisWorld.

Outstanding Items

Outstanding Items

Identification of outstanding items.

Order files

Order files

Orders are created as CAS genesisWorld projects of the ‘Order’ type. All documents are linked to this project.

Mehr Informationen zu SAP Business One finden Sie bei SAP Business One (externe Seite).

Erkunden Sie auch unsere Produktlösungen und unsere digitalen Dienstleistungen oder kontaktieren Sie uns direkt.

Start with ease

Seize the opportunity &
make your business fit for the future.

Die Gelegenheit ergreifen &
Ihr Geschäft zukunftsfähig aufstellen.

Experience the simplicity of automation, the power of our technologies, and the impact of seamless integrations. Your journey begins now!